Important updates – COVID

Important Update:

Please note that it is not a GPs responsibility to issue school letters of absence for your children. Government guidance is that school attendance is mandatory unless your child is self-isolating, has symptoms of COVID-19 or is close to someone who has COVID-19.

Your GP Practice cannot assist you in booking a Covid-19 test and does not provide Covid-19 testing; this can only be done via the national online booking portal or contact NHS 119 by telephone. Your GP Practice cannot advise you on whether or not your child or children are safe to return to school; this should be discussed with the school(s) concerned.

Following the COVID pandemic and the likelihood of further outbreaks, the practice has moved to remote triage and video consultations. The premises are open to provide care but with adjustments to how those services are delivered. Digital consultations will be offered as standard, face to face appointments will only be offered where clinically appropriate and after discussion with the clinician

All clinical appointments will initially be offered by telephone or video. Should the clinician feel it necessary to examine you, you will be given a designated time to attend the surgery. No access to the building will be allowed without a prior appointment and only the patient should attend for the examination.

When you attend the surgery for your appointment please ensure you have a suitable face covering. You will be asked to sanitise your hands on entry to the building and your clinician is likely to be in full PPE.

Please do NOT attend the surgery if you or any of your household has COVID symptoms.

In the interest of safety please be aware that the surgery main reception areas and waiting rooms will be limited to keep patients, GP’s, clinicians and staff safe.

If you need to contact the surgery please contact the practice on 01772 529000, use the surgery website or use the NHS app. Patients can call 01772 529000 from 8am until 6.30pm Monday to Friday to speak to a care navigator.

Our Partners