The Park Medical Practice is run by a group of dedicated clinicians and a supportive practice team across two sites who aim to provide high standards of health care to all who access our services.  Our aim is to ensure all our patients are seen with respect and dignity, providing quality care by seeing the right healthcare professional in a timely manner.  

PRIVACY, DIGNITY AND RESPECT

We are committed to ensuring that patients are treated in clean and pleasant surroundings and that the staff will do all that they can to protect people’s privacy and dignity. Treating people as individuals, whatever their differences or values, and ensuring that their particular needs are met, is central to our philosophy of ensuring the very highest levels of privacy, dignity and respect. 

The practice provides the following facilities for our patients:

• Designated disabled parking spaces, adjacent to the main entrance.   
• Level access from the car park into the premises.
• Cottam Lane Surgery has automatic main entrance and internal lobby doors
• Reception desks have wheelchair accessible areas for ease of communication.
• Most patient areas including waiting areas, corridors, consulting rooms and treatment rooms have wheelchair access.
• A hearing loop to assist the deaf or hearing-impaired patients.
• Cottam Lane Surgery has a lift for ease of access up to the first floor.
• Disabled toilets available.
• Chaperones are available to be present during a physical examination/consultation, or

if you would prefer to be examined by a health professional of the same gender as yourself, please let us know and we will do our best to comply with your wishes.

The practice continues to welcome new patients, who live within our practice area, please contact the reception team if you are unsure if you live within the practice boundaries.

Please complete a registration form and health questionnaire via the links below.

Please note we require photo ID and 1 form of confirmation of current address ID in the form of a bank statement or household bill before we can register you fully at the surgery. If for some reason you do not hold this ID please ask to speak to a member of the team who will be able to advise you further.

If you are over 16 years of age a new patient health check will be offered to you at the time of registration.

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages: