📢 IMPORTANT INFORMATION REGARDING NHS REFERRALS

📢 IMPORTANT INFORMATION REGARDING NHS REFERRALS

From Monday 14 September the Referral Management Centre will no longer book outpatient appointments for patients.

📋 YOUR REFERRAL – WHAT HAPPENS NEXT?

Once we send your referral, we will:

✅ Add the referral confirmation to your medical record
📱 Send it to you by text or email
📮 Post it to you if we don’t have your mobile number or email

📅 HOW DO I BOOK MY APPOINTMENT?

Your referral confirmation contains the information you need to book your appointment. Please keep it safe.

You have 3 ways to book:

📱 OPTION 1 – NHS APP
View your referral and, where available, book your appointment through the NHS App.

📲 Don’t have the NHS App? Download it free from the Apple App Store or Google Play Store.

💻 OPTION 2 – ONLINE
Visit the NHS e-Referral Service:
https://www.nhs.uk/nhs-services/hospitals/book-an-appointment/

📞 OPTION 3 – BY PHONE
Call the NHS Appointments Line:
0345 608 8888

Mon–Fri: 8am–8pm
Weekends & Bank Holidays: 8am–4pm

🔔 PLEASE SWITCH NOTIFICATIONS ON+

If you use the NHS App, make sure your notifications are switched on and remain switched on so you can receive any updates or changes to your appointment.

⚠️ REMEMBER: Keep your referral confirmation safe — it contains the information you need to book or change your appointment.

Thank you for your understanding.