Prescriptions

Ordering prescriptions

We are making some changes to how you order your repeat prescriptions to help improve safety and communication.

✅ Best ways to order:

NHS App – the quickest and most secure method
Online triage service via our Practice website for acute and repeat medication
Prescription post box at the Practice

Our telephone ordering service remains available for vulnerable patients or those unable to use the methods above.

🚫 From 1 December 2025

We will no longer accept prescription requests from third parties, such as community pharmacies and appliance providers.
This change allows us to speak directly with you about your medication, check for any reviews or monitoring that may be due, and ensure your prescriptions are issued safely and appropriately.

💉 Medication Monitoring

Some medications require blood tests or reviews to make sure they are still safe and effective. You may be invited to attend for monitoring before your next prescription is issued.
Please attend these appointments to help us provide you with the best and safest care.

Certain medicines, such as Warfarin, may no longer appear on your repeat list. This ensures we can prescribe the correct dose based on your latest test results.

Thank you for your understanding and cooperation.
Park Medical Practice

What is a Repeat Prescription?

Some medicines may be required to be taken on an ongoing basis to help manage your long-term condition. This is a repeat prescription.

Usually, one or two months’ supply can be issued on a prescription and be repeated over a timeframe agreed with you before you may need another appointment or medication review.

Some medications require closer monitoring or blood tests between appointments to make sure that the medicine or dose is effective and safe for you.

Some medicines are not issued on repeat because they require more regular reviews. Examples include strong pan killers or sleeping tablets. Your prescribing healthcare professional will discuss this with you on an individual basis.

How long will it take for my prescription request to be processed?

We aim to to process your prescription within two working days.

This is due to the large number of requests we receive daily, and because there are several steps involved in ensuring the prescription request is safe to be authorised.

The prescription is then usually sent electronically to your chosen pharmacy. There is the option to track your prescription request using the NHS App or website.

There may be delays from time to time, particularly during busy periods, but we always do our best to ensure you receive your medicines safely and on time. Please note you can only order with 7 days supply remaining or less.

Pharmacy services

The Park Medical Practice have in-house Clinical Pharmacists who are happy to help you with your prescription queries. The Clinical Pharmacists are trained professionals who can support and review the best use of your medications.

If you get the same medicines regularly and you are up-to-date with your reviews, you may be able to sign up for the Repeat Dispensing Scheme. This will allow you to collect your regular prescription direct from your nominated pharmacy. Please speak to a member of the Medication Management Team for further information and advice regarding this service.

Pharmacy First

People in Lancashire and South Cumbria are able to access medication for a number of minor ailments without the need for a prescription.

Under the minor ailment supply service, people suffering from a number of specified conditions can receive the treatment they need from their pharmacy following a referral from their GP practice.

In order to access the service, people still need to call their GP practice, but the practice will be able to refer them straight to the pharmacy of their choice, rather than require them to attend an appointment in their practice.

Conditions for which people can access the appropriate medication under the minor ailment supply service include:

Bites/stings
Colds
Congestion
Ear or eye complaints
Hayfever
Thrush
Skin conditions, such as acne or athlete’s foot
Mouth and throat issues, such as cold sore blisters
Swellings, such as of the ankle, foot or lower limb.

If you do not pay for your prescriptions, you will not pay for the medicines supplied.

NHS Lancashire and South Cumbria Integrated Care Board, which plans and manages health and care services across the region, has launched the service to allow those suffering from minor ailments to receive faster, more appropriate support and free up much-needed GP appointments for patients with more complex needs.

Find a local pharmacy