APPOINTMENTS

Configure Appointment Details

Please note all incoming and outcoming calls are recorded for training and monitoring purposes. 

 

In 2024 we had 5875 appointments not attended, equating to more than 979 hours of clinical time. 

Minor Ailments

Minor Ailments

People in Lancashire and South Cumbria are able to access medication for a number of minor ailments without the need for a prescription.

Under the minor ailment supply service, people suffering from a number of specified conditions can receive the treatment they need from their pharmacy following a referral from their GP practice.

In order to access the service, people still need to call their GP practice, but the practice will be able to refer them straight to the pharmacy of their choice, rather than require them to attend an appointment in their practice.

Conditions for which people can access the appropriate medication under the minor ailment supply service include:

             Bites/stings

             Colds

             Congestion

             Ear or eye complaints

             Hayfever

             Thrush

             Skin conditions, such as acne or athlete’s foot

             Mouth and throat issues, such as cold sore blisters

             Swellings, such as of the ankle, foot or lower limb. 

If you do not pay for your prescriptions, you will not pay for the medicines supplied.

NHS Lancashire and South Cumbria Integrated Care Board, which plans and manages health and care services across the region, has launched the service to allow those suffering from minor ailments to receive faster, more appropriate support and free up much-needed GP appointments for patients with more complex needs.

a medical reception

Booking, cancelling, and out of hours appointments. 

Page last reviewed: 30 June 2025
Page created: 22 March 2022